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Welcome to the CARNIVORE Market!

We’re excited to have you join our community of carnivore-focused sellers. You’ve taken the first step—now let’s get your seller account up and running.

This page will guide you through everything you need to complete your setup and start listing your products on the marketplace. Whether you’re offering high-quality meats, supplements, or carnivore lifestyle essentials, we’re here to make the process smooth and straightforward.

Let’s get started!

1. Products

This is where you add and manage your products to sell on Carnivore.

 

Complete Stripe Onboarding:

 

Before listing your products, you need to complete the Stripe onboarding. Click the “Complete Stripe Onboarding” button at the top right corner of the Products page and follow the steps.

 

 Once completed, you’ll be able to add products.

 

Adding Products:

 When adding a product, please:

  • Provide a clear and detailed product description

  • Set the correct price

Upload product images with a white background for the best presentation

 

Product Approval:

 

 Every product you add will be reviewed by our Carnivore admin team to make sure it meets all quality standards. Only approved products will be listed for buyers.

After approval, it will appear like this in the admin panel (shown below), and the buyer will also receive a notification on the mobile app once approved.

 

 

 

2. Seller Configuration

 

Set up your delivery details here.

  • Delivery Days:
     Enter the number of days it usually takes for you to deliver orders, based on your delivery partner’s timing.

Delivery Fee:
 Specify the delivery fee you charge, which will be added to the buyer’s total price.

 

3. Seller Orders

Manage your orders and keep your buyers updated.

 

 

Update Order Status:

Keep your buyers informed by updating the order status as it moves through the shipment process:

 

  • Order Packed: Mark this when your order is ready for shipment; buyers will get notified.

  • Order Shipped: Update when the order is dispatched and on the way.

  • Order Delivered: Mark this once the order reaches the buyer.

  • Tracking URL:
     For each order, you can add a custom tracking URL (if available) so your buyers can easily track their shipment status.


Buyer Orders:

On the buyer’s side, they will receive notifications whenever the order status changes and can view the order status in real-time on the Carnivore app, as shown below.

 

CARNIVORE MARKET fees..

We want you to know why there are fees when you sell through the Carnivore market.

Running and growing this app—everything from keeping the servers humming to building new features that support our carnivore community—takes time, resources, and real-world costs. These fees help us cover essentials like payment processing, platform maintenance, and customer support, so we can continue improving the experience for everyone.

Your support keeps the app thriving, and we’re incredibly grateful to have you as part of this growing ecosystem!

Thank you for being a part of the community.

For the most current Stripe transaction fees visit:

https://stripe.com/pricing

 

By uploading a product to the marketplace, you acknowledge and agree to abide by the marketplace’s terms and conditions, including all applicable features, rules, and fees.

Please review the Marketplace Terms & Conditions below before proceeding to ensure you understand your responsibilities as a seller.

Marketplace Seller Terms and Conditions

Effective Date: [01/01/2025]
 Last Updated: [06/01/2025]

These Seller Terms and Conditions (“Terms”) govern your access to and use of the marketplace feature (“Marketplace”) of [Carnivore] (“App,” “we,” “us,” or “our”), a digital platform for carnivore lifestyle enthusiasts. By listing, offering, or selling any product through the Marketplace, you (“Seller,” “you”) agree to comply with and be bound by these Terms.

1. Eligibility

To use the Marketplace, you must:

  • Be at least 18 years old or the age of majority in your state of residence.
  • Have an approved seller account.
  • Be authorized to do business in the United States and comply with all applicable local, state, and federal laws and regulations.

2. Seller Obligations

As a Seller on the Marketplace, you agree to:

  • Provide accurate, complete, and truthful product listings.
  • Only sell lawful products, including food or supplements that comply with federal (e.g., USDA, FDA) and relevant state regulations.
  • Fulfill orders in a timely, professional, and customer-oriented manner.
  • Respond to customer inquiries, complaints, and disputes promptly and respectfully.
  • Handle refunds and returns according to our policies and applicable consumer protection laws.
  • Comply with all applicable tax obligations, including collecting and remitting sales tax as required by your state.

3. Prohibited Products

You may not list, sell, or distribute:

  • Products that are illegal under U.S. federal or state law.
  • Counterfeit, unsafe, or misbranded goods.
  • Non-carnivore or irrelevant lifestyle products unless explicitly approved by the App.

We reserve the right to remove any listing or suspend a seller account at our sole discretion.

4. Marketplace Fees

By listing a product, you agree to the following fees:

  • Marketplace Transaction Fee: [e.g., 10% of each sale]
  • Payment Processing Fee: (e.g., 2.9% + $0.30 per transaction via Stripe, plus any international or currency conversion fees)
  • Any other applicable fees disclosed on your seller dashboard or agreement.

We may update our fee structure with prior notice.

5. Payments and Payouts

All transactions are processed by our third-party payment provider (e.g., Stripe). You must:

  • Maintain a valid payment account to receive payouts.
  • Provide accurate banking and tax information.
  • Acknowledge that payout times and schedules are subject to the payment provider’s terms.

We are not responsible for delays or issues caused by third-party providers.

6. Taxes

You are solely responsible for determining and fulfilling your tax obligations, including collecting and remitting sales tax where required by law. We may offer tools to assist, but we are not liable for any tax-related errors or omissions.

7. Intellectual Property

You retain ownership of your product images, descriptions, and branding. However, by uploading content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and promote your content within the App and its marketing materials.

8. Account Suspension & Termination

We may suspend or terminate your seller account at any time, with or without notice, for:

  • Violating these Terms,
  • Engaging in fraudulent or harmful activity,
  • Or causing reputational harm to the Marketplace.

You may close your seller account at any time by contacting support. Any outstanding obligations (e.g., pending orders, unresolved disputes) must be fulfilled before closure.

9. Limitation of Liability

To the fullest extent permitted under applicable U.S. law, the App shall not be liable for any indirect, incidental, special, or consequential damages, including loss of revenue, profits, or data. Our maximum liability arising out of or relating to these Terms shall not exceed the total fees paid by you in the three (3) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless the App, its affiliates, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising out of:

  • Your listings or sales,
  • Your use of the Marketplace,
  • Your violation of any law or regulation, or
  • Your breach of these Terms.

11. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Changes will be communicated via email or your seller dashboard. Your continued use of the Marketplace after changes are posted constitutes your acceptance.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the laws of the state in which the App is headquartered, without regard to conflict of law rules. Any disputes shall be resolved in the state or federal courts located in that state, and you consent to personal jurisdiction therein.

13. Contact Us

For any questions about these Terms, please contact us:


 📧 contact@propupmedia.com
 📍 Prop Up Media LLC      P.O. Box 800306, Dallas, TX 75380, United States

Refund & Return Policy Agreement for Sellers

As a seller on the [Carnivore] Marketplace, you agree to the following refund and return policies when listing products:

1. Perishable Goods (e.g., meat, fresh food)

You agree that all sales of perishable goods are final, except in the following cases:

  • The item arrives damaged, spoiled, or unsafe to consume

  • The wrong item was shipped

  • The item is lost in transit or not delivered

In such cases:

  • Buyers must report the issue within 24 hours of delivery

  • You must review the claim and respond promptly

  • You may be required to issue a refund, replacement, or store credit

  • You may request photo evidence before processing any resolution

Important: You are not required to accept returns of perishable goods unless there is a verified quality or fulfillment issue.

2. Non-Perishable Goods (e.g., tools, apparel, shelf-stable items)

You agree to accept returns and issue refunds for non-perishable items if:

  • The item is unused, in original packaging, and returned within 7 days of delivery

  • The item is damaged, defective, or not as described

You may:

  • Require the buyer to return the item before issuing a refund

  • Specify in your listing if buyers must pay for return shipping (unless the item is defective)

3. Non-Refundable Items

You may mark the following as non-refundable, provided this is clearly stated in the product listing:

  • Final sale or custom items

  • Digital goods

  • Opened or used consumables

However, if such items are defective or misrepresented, you may still be responsible for issuing a refund or replacement.

4. Dispute Escalation

You agree that if a buyer escalates a complaint, [Carnivore] may:

  • Review communications and evidence

  • Mediate the dispute

  • Make a final determination

  • Process refunds directly through the platform on your behalf, if necessary

5. Acknowledgement

Your continued use of the Marketplace constitutes your agreement to uphold these policies and maintain a standard of trust and quality for all customers.